Toll-Free Number
800 987 787
ConVOIP
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FLAT Rates
ConVOIP
Full Time
9.00
per month
VAT included
Voice tariff
Call Connection fee Tariff
National €0.00 €0.00/min
Mob. phones
(all operators)
€0.085 €0.00/min
ConVOIP
Flat
14.64
per month
VAT included
Voice tariff
Call Connection fee Tariff
National €0.00 €0.00/min
Mob. phones
(all operators)
€0.00 €0.00/min
CONSUMPTION Rates
ConVOIP
consumption rate
(with data connection ConWIFI)
2.44
per month
VAT included
One of the following voice plan
Call Connection fee Tariff
National €0.00 €0.015/min
Mob. phones
(all operators)
€0.00 €0.015/min
Call Connection fee Tariff
National €0.085 €0.00/min
Mob. phones
(all operators)
€0.085 €0.00/min
ConVOIP
consumption rate
(with data connection ConADSL, ConNGA or ConULL)
3.66
per month
VAT included
One of the following voice plan
Call Connection fee Tariff
National €0.00 €0.015/min
Mob. phones
(all operators)
€0.00 €0.015/min
Call Connection fee Tariff
National €0.085 €0.00/min
Mob. phones
(all operators)
€0.085 €0.00/min
Activation Fees
  • Analogic VoIP line
    €80.00
  • Wireless VoIP line
    €120.00
    (also in 12 monthly payments of €10.00)
  • ISDN VoIP line
    1 BRI €183.00
    2 BRI €427.00
    4 BRI €671.00
Number portability
  • LNP (Local Number Portability)
    €50.00
Forms
Rates for Information Services
Free ConVOIP services
Call forwarding
Always
  • to activate, dial *72 followed by the phone number you wish to forward the calls to and then press #
  • to deactivate dial *73
On a busy line
  • to activate, dial *90 followed by the phone number you wish to forward the calls to and then press #
  • to deactivate dial *91
Not answering phone
  • to activate, dial *92 followed by the phone number you wish to forward the calls to and then press #
  • to deactivate dial *91
Hide your phone number
Hide your phone number
  • to activate, dial *67
  • to deactivate, dial *68
Speed up
  • To speed up the response time on outbound calls:
  • press # after dialing the phone number
Caller ID
It allows you to see the caller's phone number, unless it is a private one.
Paid ConVOIP services
400 last call
Dialing 400, you can know the number of your last missed call. A recorded message will tell you the number, date and time of the last call you missed.
Cost: €0.03 per retrieval
PBX
With PBX you can always have reachable phone lines. It allows you to manage incoming and outcoming calls at the same time as well as two or more calls at the same time. Incoming calls, directed to a main directory number, are sorted on the first line available connected through PBX to the other ones. When calling out, it is always the main PBX directory number to appear, even if the call is made from a secondary directory PBX number.
Cost: €2.44 per month
All fees include VAT tax, effective from January 1st, 2015.
What Is VoIP?
VoIP (Voice over Internet Protocol) is the technology that allows you to route voice communication over a standard Internet connection.
How Does It Work?
Through VoIP, voice is converted into a digital signal, divided into data packets and sent over the network. When reaching their destination, the data packets are reassembled and become understandable for the receiver. In this way, the Internet replaces traditional copper or fiber optic cables. The subscriber will need a specific device to make possible the conversion from the digital to the sound signal. It can be a computer, an adapter for the telephone they already have or a new type of phone. The specific hardware devices, such as routers, IP phones and telephone adapters (ATA) make the telephone service independent from the computer and can be also accessed via the traditional analog cordless or mobile phone.
Advantages
  • Using their own access to the Internet to make phone calls from home or the workplace allows our customers to reduce dramatically their monthly bill because all calls travel through the ADSL network.
  • Phone calls are free of charge for the customers who call one another using our ConVoIP service.
  • The customers who choose ConVoIP, will not have to pay the monthly fee to Telecom Italia.
LNP (Local Number Portability)
By choosing the service ConVoIP our customers can keep their old home phone number, given to them by Telecom Italia, if they still reside in the same geographic area. If they fill in the provided form, their number can continue to appear in the phone directory. This service is free of charge. The form can be filled and handed in when signing the contract at our HQ, or sent by snail mail to the following address: Convergenze S.p.A. via Seliano, 2 Capaccio Paestum 84047 (SA).
Non-geographic Numbers
ConVoIP allows our customers to call non-geographic numbers (199, 840, 848) and emergency numbers (112, 113, 114, 115, 117, 118, 1515, 1500, 1518, 1530, 187, 191).
The quality and availability of this service depends on the status of each customer's network. ConVoIP does not allow indirect access to another operator (carrier selection and carrier pre-selection).