Toll-Free Number
800 987 787
ConFAX
IN
51.24
per year
VAT included
This service allows our customers to receive faxes as attached documents to an e-mail message. They can keep it as it is or print it.
ConFAX
OUT
0.06
per page
VAT included
This service allows our customers to send faxes as attached documents in an e-mail message.
All fees include VAT tax, effective from January 1st, 2015.
What Is ConFAX?

With our service ConFAX, the sending and receiving of faxes are managed directly from a virtual mailbox, allowing the phone lines to operate more efficiently.

The virtual mailbox is associated with a geographic number that allows our customers to receive an unlimited amount of faxes in PDF format, each one attached to an e-mail message. The same email account can also be used to send faxes worldwide, with notification of delivery.

How Does It Work?: ConFax IN

This allows our customer to receive fax documents in PDF format in their e-mail inbox. The fax sender sends it in the traditional way but our customer receives it as an e-mail message at the address given by Convergenze at the moment of activation. Once our customer opens the PDF file, they can print, forward, store or delete it.

Process:

  • The sender sends the document using a normal fax machine to our ConFAX IN/OUT customer.
  • Our Fax Server receives and automatically forwards the fax to the recipient's mail server.
  • The fax is delivered to our customer's inbox in PDF format as an attached file to a message from our server, showing the details of the sender, date, time and number of pages of the document.
How Does It Work?: ConFAX OUT

This allows our customers to send faxes all over the world, to one or more recipients at a time, from their own e-mail account. To use this service, they must enable one or more valid email addresses, which will be the senders of the fax. Delivery of fax is certified by an e-mail message to our customer's inbox.

Process:

  • Prepare the document to be sent as a PDF file.
  • Create an e-mail message with the recipient's fax number followed by '@fax.convergenze.it' and attach the PDF file
  • The Fax Server transforms the e-mail document into a fax and then sends it via the PSTN to the number of the recipient.
  • The fax is delivered directly to our customer's number and they receive it on their Fax machine.