Welcome to our Help Center. Here you can request our technical and administrative assistance by filling in the forms below. The problem is managed immediately, assigned for diagnosis in two hours and solved in 48 working hours, if no complications arise. Our goal is to provide the best services and assistance. If you prefer speaking to one of our staff, please call our toll-free number, 800 987 787, and we will be happy to assist you.
- Call our toll-free number, 800 987 787
- Send an e-mail to email@example.com, with your home/business address and phone number. If you don't have one, write your neighbor's phone number instead.
- A copy of your ID and fiscal code number in case you subscribe for a residential service.
- A copy of the business identification documents, VAT number and ID of the owner of the business in case you subscribe for a business service.
- The address of the home/business address where we will install the equipment and send the bills.
- E-mail address and relevant mobile numbers.
- A copy of your debit or prepaid debit card and IBAN number.
- Registered letter with acknowledgement of receipt to Convergenze S.p.A. Benefit Company via Seliano 2, 84047 Capaccio-Paestum (Sa)
- Certified e-mail to firstname.lastname@example.org. An identity document of the contract holder must be attached to the PEC